Terms

&

Conditions


✻ Shipping & Delivery

All Items on julianjames.ca are put into production once orders are placed.

Typically, placed orders will ship within the 7 business days after your order is cleared. However, please allow up to 3 weeks for your placed orders to ship.

You will be notified if further delays occur.

All Items are Hand Made individually in Canada.

✻ Returns

All Sales are Final unless Item(s) are damaged upon arrival,

or incorrect item(s) received.

If item(s) are Damaged upon arrival or Item(s) not ordered are received, please email contact@julianjames.ca within 30 days of receiving this package.


Returns will be refused if the item(s) are Damaged, Worn and or Altered in any way. (this includes item packaging add-ons)

Julian James Reserves the Rights to Refuse any and all unauthorized returns.

✻ Disclaimer

Leather is imperfect.

This is a part of its natural beauty.

We stride to pick the finest of skins.

Despite this, we ask that you please be willing to embrace any minor imperfections that will inevitably come along with any natural “wear in” of our products during use.